
Originally Posted by
Tisket
And I might mention that, were fast food jobs, or Game Stop clerks for that matter, "genius level" positions, they'd probably be compensated well enough that I'd complain too if I received poor service. But they aren't so I'll suck it up and be a little more forgiving, because I understand that sometimes the occasional bad customer service moment is not enough to see someone put on the unemployment line and is, in fact, more often a result of poor management, not negligent, incompetent employees.
Weird thing about Gamestop is thus:
Upper level management (District Managers and up) expect that employees will A) Have an extremely devoted work ethic, complete with tons of innate responsibility and initiative B) Incredible flexibility in hours, to the point of skipping class to work C) Impeccable social skills with a tremendously "energetic" personality (don't have to be nice, just really excited), so no nerds allowed, D) Several years of retail experience at other companies. The reward for these relatively impressive qualifications is 5-10 hours a week at minimum wage, doing relatively hard work under the threat of being fired constantly. Where other "sales" positions have a commission for selling, commission at Gamestop is "you don't get fired, this week anyway".
The company really sucks to work for, and its really hard to get a job there too. There is no excuse for being a jackass, but they encourage it, and if you aren't, you usually suffer performance wise. Not to mention, most people get cranky in crappy work environments.
- dutifully, Kastrel Tyraegen Faendryl, the first freelance guildmaster of the Sorcerer's Guild