Quote Originally Posted by Zeminar View Post
The guy was abusing the end mechanics of Reim for what, 6 months? So some lower level GMs said some stuff that wasn't completely on message and simu obviously needs to polish some customer service messaging... yeah, that's fine. Have you ever called at&t or comcast? This is expected stuff.
The dude from feedback told him it was his fault for not reading about some bug which I have not seen anywhere being mentioned. From what I understand feedback is supposed to be above even Wryom since he will tell people to take things up with feedback.

Unless Retser did personally pull this dude aside and said what he was doing was abusing a bug and that's why I can't find mention of this anywhere. And yes, if that's the case I would totally say the OP is 100% wrong if he kept doing it after that.