I don't disagree, but they've gone all in on microtransactions at this point. On top of the single most expensive subscription tier cost in its genre. On a 30 year old text game. And they're making enormous profit margins doing so. As a player, there's absolutely an adjustment that could and should happen. As Stillfront group, who only came into the picture in 2016 and now has a free money printing machine on their hands...why fix something that isn't broken?
Edit to add: At this point, even voting with your wallet is not enough to really enact change. Stillfront's investment in Gemstone starts and stops at dollars/kronor. Their margins are something obscene, like 60-70% I believe last time someone looked at the report when it was broken down in 2017. They have a staff that works for zero dollars. They have a customer service team that works for zero dollars. They have a development team that works for zero dollars. Said development team develops almost exclusively more microtransaction material for them, likely on a promise of profit sharing for some modicum of pay. Until the last year or so when opinions finally started to sour on his marketing tactics, they had a product manager who was well respected within the community. There is zero reason for them to change course. If I came into it blind from a purely business perspective, there's no way I'd do anything different.
They came in to get what they can for as long as they can, because of Simutronics' history of poor investments and desperation for financial backing. At this point, Gemstone is a clearance sale. If it ends 3 years from now, oh well, we made our profit 2 years ago. If it ends 5 years from now, oh well, we made our profit 4 years ago.