Wouldn't the appropriate response be to advise the player with the complaint that LNet is not Simutronics software and that their best recourse in the event the issue persists is to not use the third party software in question?
Better yet, wouldn't it be nice if Gemstone came out of the dark ages and had its own built-in global chat channels free of annoying throwback inconveniences like RT/status effects, items/symbols to keep it turned on all the time, etc.? Maybe then the players could have the features they expect in online games coincide with your ability to moderate chat channels according to policy.
Don't get me wrong. Had you done this in the form of asking a personal favor ("Hey, Zaoloo, we've had some complaints. Do you think you could tone it down a little bit on LNet?), then I wouldn't see a problem. This is a small community and such things are not unheard of here. But that's not what you did. You monitored and then you pulled Zaoloo aside in an official capacity to provide an informal warning regarding policy. That absolutely is policing LNet. And I get that Zaoloo is a scumbag. We all know it. Heck, he probably wears a t-shirt that says "Scumbag" with an arrow pointing toward his face and never washes it. But that's beside the point. You overstepped.
By the way, good talking to you again, Wyrom. It's been awhile!
~Taverkin
Wyrom says, "Well you should check POLICY 3."
Wyrom says, "You haven't each time I suggested it."
Wyrom says, "I can see everything you type."
What a creepy ass interaction. Heavily implying you have to type "policy 3" before he'll let you go and then following up with "I can see everything you type." What happened to Wyrom?
Speaking of constructive, that was really appreciated that you posted the Lnet thing. I didn't know that was so easily possible until now. Now that you've said it though, it might be a good idea to edit that comment down to something like "You can easily spoof a name on Lnet through its core files" rather than spelling out the entire process. That doesn't seem like knowledge that would be good to have this public.
Interesting...
Threatening violence, using hate speech, and engaging in any sort of personal harassment shall be grounds for immediate account termination, regardless of if it happening in or out of game.
The line above that says only official areas of communication though.
Last edited by Gelston; 12-17-2018 at 03:26 PM.
Ceterum censeo Carthaginem esse delendam
It's the only solution I see beyond the status quo. The box has been opened. You can't get rid of global chat and anything you might do to discourage its use would be potentially catastrophic for the game. It's one of the pillars of the game now. However, if you designed your own and made it convenient to use, then perhaps players would adopt it and we wouldn't have awkward situations like this cropping up.
~Taverkin