It's called talking out of both sides of his mouth. Dude gets paid 60~70k a year to squeeze every last cent out of you and people still think he's in it "to make the game better."
His goal is to drive silvers down down down into oblivion (2 to 3 bucks a mil), that way people who use silvers to pay for sub don't get chased out (hey it automatically comes with playing the game so why not?) and it makes the bar that much impossibly higher for people trying to buy shit second hand (aka buy shit from the SIMUSTORE or don't get anything).