Any Outlook Guru's? Help

[Drisco]

So I set up my mothers outlook on her computer and her assistants.

The only issue is that when my mother's assistant opens the email it disappears from my mothers email and vice verca.

They are using POP3/SMPT account. One computer is using Outlook 2010 and one is using outlook 2003.

Anyone know how to fix this?

Note*

I have already selected/checked on both computers the "Leave a copy of messages on the server"

[CrystalTears]

Are you just having the assistants view the inbox that your mother shares?

[Drisco]

Correct. My mothers assistant is reading and sending emails on behalf of her. Both outlooks are setup to the same email account.

[Nattor]

http://office.microsoft.com/en-us/outlook-help/leave-e-mail-messages-on-your-e-mail-server-HA001150793.aspx

theres a specific section for pop3 emails

I think its the same for both 2003 and 2010 but I honestly don't remember.

[CrystalTears]

Correct. My mothers assistant is reading and sending emails on behalf of her. Both outlooks are setup to the same email account.
That's what I'm confused about. They wouldn't be set up with the same email account. Only one would have that email account and the inbox would be shared so that it can be viewed as a separate inbox on the assistants' systems. The assistants should have their own email accounts.

[g++]

Sounds like a pebcac problem(problem exists between computer and chair). The first thing I would do is make sure someone is not deleting every email they read. Rule out the simple stuff.

[Suppa Hobbit Mage]

Tools -> Options -> Delegates

Add the person, set them up as a reviewer. It's pretty straightforward stuff.