Computer Help

[Carl Spackler]

Ok, trying to help my grandma with her computer. It's an e-machines, probably 4 years old. The video processor is integrated with the motherboard. I assume this went bad because the computer would fire up but we weren't getting any activity on the monitor. So I installed a pci video card yesterday. When I booted the machine I had action on the screen, I could enter setup etc. However after the windows load screen the screen went black again. I next booted in safe mode, which worked fine. I uninstalled and reinstalled the drivers for the new card. Tried to boot normally, again I get the black screen.... Any thoughts on what I should do next?

[AnticorRifling]

Disable the onboard video. It sounds like the OS is trying to use that and not the pci video.

[radamanthys]

That sounds rather familiar. Did you disable the onboard card in the BIOS?

[Carl Spackler]

I didn't, never messed with BIOS, is it simple?

[Parker]

It's fairly straight-forward, but there are guides available. If you can give us the model of the motherboard, or the BIOS version number, can probably get you a step-by-step guide.

[Carl Spackler]

No idea, I'm at the office now and won't be going back to fiddle with it until tonight or tomorrow

[AnticorRifling]

No idea, I'm at the office now and won't be going back to fiddle with it until tonight or tomorrow
When you first power on the machine you'll see a PRESS F2/F8/F10/DEL/SOMETHING to enter setup/bios do that. Once you're in there navigate how it tells you (arrows, pg up, pg down, etc) look for onboard video, disable it, profit?