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Rimalon
08-01-2009, 04:16 AM
As many of you have noticed, there has been a global problem tonight with the player shop system. Please be assured we are doing what we can to resolve it as soon as possible. We will keep you posted. In the meantime, if you try to get into a shop which does not work, please wait until we can fix the bugs!

-Liia

You tap your invar volcano pin and fiery red sparks and grey ash come out of the top!
You are fondly reminded of home.

----

[Henty's Depot, Permit Office]
Pale blue carpet covers the floor in this tidy little office. Wooden models of buildings crowd the surface of a stained oak cabinet that is nestled between two plant stands. Resting on the corner of the polished oak desk is a glass oil lamp. The flame of the lamp dances across neatly stacked papers which are bound by a thin cord on the desk. You also see the Arku crate, the Isola crate, the Khalypso crate, the Sarreth crate, the Akivas crate, the Elendios crate, the Prissella crate, the Doltan crate, the Fleurs crate, the Jesp crate, the Whyssper crate, the Aemon crate, the Xandalf crate, the Aterik crate, the Balantine crate, the Jolena crate, the Belnia crate, the Drevenn crate, the Drung crate, the Siphere crate, the Nali crate, the Miaehia crate, the Ysaria crate, the Eahlstan crate, the Yviara crate, the Femereff crate, the Khystra crate, the Corlith crate, the Magweyne crate, the Vindicate crate, the Vivaldi crate, the Whistfylle crate, the Alecelcius crate, the Rhad crate, the Clewan crate, the Koin crate, the Lyraek crate, the Sintik crate, the Rosewyn crate, the Delias crate, the Kelestra crate, the Aethur crate, the Starleeh crate, the Shimeria crate, the Malyric crate, the Mateius crate, the Ghelandar crate, the Ganolen crate, the Hecates crate, the Diabolicoa crate, the Jezbelle crate, the Aquata crate, the Honeydove crate, the Bauxer crate, the Krontab crate, the Qitha crate, the Katara crate, the Arahbella crate, the Krystala crate, the Sorala crate, the Daluthas crate, the Cleffknoat crate, the Rosewyn crate, the Darcconis crate, the Valdorn crate, the Plur crate, the Yurn crate, the Naidalie crate, the Iellia crate, the Zee crate, the Wystan crate, the Pugot crate, the Tykeara crate, the Kearivon crate, the Kimbalkinnison crate, the Landrat crate, the Thakirin crate, the Dawnquishane crate, the Iverna crate, the Orenda crate, the Xanith crate, the Havothor crate, the Plando crate, the Semiera crate, the Wizricky crate, the Sintik crate, the Elronae crate, the Jaggar crate, the Neowand crate, the Neokume crate, the Aterik crate, the Melaighia crate, the Frezze crate, the Ofetazor crate, the Lyllenyn crate, the Orzel crate, the Satira crate and a bunch of other stuff.
Obvious exits: east


----

[Warehouse, Permit Office]
Crates and barrels fill the outer edges of the large room, rising up from the smooth stone floor towards the high rafters. Boxes of paper and other parchment surround a large oak desk that sits near the center of the room. Heavy lanterns hang from the support beams of the ceiling, washing illumination throughout the area. You also see the Selend crate, the Lhodriel crate, the Kraygon crate, the Alusa crate, a large burly man, the Femea crate, the Dannyia crate, the Sereh crate, the Hialeah crate, the Lilithya crate, the Xandrya crate, the Rimalon crate, the Hadya crate, the Miaplacidas crate, the Landrai crate, the Mikare crate, the Atlanteax crate, the Aemergin crate, the Dhask crate, the Nindy crate, the Parlaque crate, the Earthdiver crate, the Kelesia crate, the Iashara crate, the Futtilo crate, the Vivaldi crate, the Bacl crate, the Heust crate, the Misun crate, the Guarrin crate, the Zyphon crate, the Wolenthor crate, the Bevan crate, the Requiell crate, the Licel crate, the Valtina crate, the Kihra crate, the Veisus crate, the Onmiste crate, the Vonerta crate, the Mischung crate, the Toffee crate, the Sylanae crate, the Quentan crate, the Kateerina crate, the Ceyrin crate, the Eilithyia crate, the Selandriel crate, the Iyvelruel crate, the Morgannis crate, the Mephistony crate, the Jalesia crate, the Savina crate, the Elundil crate, the Temujin crate, the Demjorian crate, the Geshron crate, the Shannivar crate, the Zazian crate, the Katirena crate, the Pogy crate, the Raelee crate, the Baelog crate, the Lunaryna crate, the Arlia crate, the Lizzandra crate, the Ellissa crate, the Landrai crate, the Melorra crate, the Jerilyn crate, the Burndearh crate, the Wylde crate, the Sirenae crate, the Silverthorne crate, the Philious crate, the Nekari crate, the Trombe crate, the Yukito crate, the Kagome crate, the Koquette crate, the Locuquox crate, the Charna crate, the Cappurnicus crate, the Extus crate, the Kemaris crate, the Vtasia crate, the Winterchime crate, the Eleana crate, the Mecrea crate, the Sleevina crate, the Zyzax crate and the Cymantha crate.
Obvious exits: south

---

Congrats to Vivaldi, for having a busted shop in both the Landing AND Solhaven.

Welcome to Hell!

The Ponzzz
08-01-2009, 04:22 AM
the Dhask crate

:(

LadyLaphrael
08-01-2009, 04:25 AM
:(

On the plus side, at least we still haven't had our shop alters done yet! Now we can wait two more months for them to not happen.

Stanley Burrell
08-01-2009, 05:42 AM
How do I buy a shop now? In Henty's Depot rather.

droit
08-01-2009, 05:45 AM
The player shop system has been frozen until they work this out. No buying shops or even buying from shops.

I'd still recommend grabbing your stuff from the crate in the appropriate permit office.

MotleyCrew
08-01-2009, 09:36 AM
Just went to try and grab my stuff from the Solhaven office, and they have the doors locked, can't even get into the offices.

Gan
08-01-2009, 10:26 AM
Glad I sold my shop last month...

Sylvan Dreams
08-01-2009, 12:36 PM
Almost all of the shops in Ta'Illistim have been repo'd.

Here's what the inside of a repod's shop looks like!

>l
[An Empty Shop]

Obvious exits: none
>

Inspire
08-01-2009, 02:02 PM
Hmm, My shop is still there AND in tact. Now I'm confused about what to do.

Inspire
08-01-2009, 02:04 PM
Uh, I think I figured out what caused it.

Last night I had a shop balance of 500k +

Now it's ...

Your shop's bank account is currently 371460 silvers.

It looks like .. 24 months went by.

Gan
08-01-2009, 02:12 PM
TIMEWARP!

Winter's Kiss
08-01-2009, 02:32 PM
Man.. wtf.. Talk about uber fucking failure. Wonder how they're going to get all that stuff back in the shops.. Heh.

Elvenlady
08-01-2009, 02:57 PM
As was previously posted, we are actively working on this issue. We've identified the problem, and we anticipate that the solution will be simply rolling back all the shops to just before midnight, which will restore all the shop account balances and shop inventories.

The platinum instance was not affected, so there will be no change there.

We will let you know when things are back to normal. In the meantime, thanks for your patience.

~Sirina

Inspire
08-01-2009, 03:02 PM
This ruined the shopping spree I had planned for today.

Proxy
08-01-2009, 03:40 PM
in the words of Nelson. Ha-Hah! *points*

4a6c1
08-01-2009, 04:18 PM
in the words of Nelson. Ha-Hah! *points*
http://i5.photobucket.com/albums/y154/Knastymike/simpsons_nelson_haha2.jpg

Proxy
08-01-2009, 04:46 PM
http://blogs.sltrib.com/tv/uploaded_images/SimpsonDoh-708615.jpg

and to make up for my fail...

http://www.blogcdn.com/www.switched.com/media/2007/07/marge-simpson-boobs.jpg

4a6c1
08-01-2009, 05:16 PM
Marge cleavage. Rock on.

droit
08-01-2009, 05:17 PM
We've rolled back all the player shops in prime from their last backup, which was between midnight and 2:30am on Friday, July 31. This should have restored all repossessed shops, inventory, and account balances.

Because this is essentially a timewarp of just the player shops, we'll have some mismatches as in the following scenarios:

* Players purchased items from a playershop between 12:01am on Friday morning and when buying/selling was disabled (3:16am Saturday). The purchaser still has their purchased item, but it would have also been restored to the seller's shop. The seller will not have received profit from that sale, but their item is returned to them. The purchaser has a duplicate and has paid for it. No further action will be taken.

* Sellers removed items from their shop stock between 12:01am on Friday morning and the time of our rollback (around 2:30pm Saturday). The seller now has that item in his inventory and it was also restored in his shop. No further action will be taken. Keep the item or sell it or toss it in the well.

* Sellers stocked items in their shop between 12:01am on Friday morning and the time of our rollback (around 2:30pm Saturday). Those items are no longer in the possession of the seller and also no longer in the shop, since the shop was rolled back. The seller should ASSIST and get a refer to speak to a GM so that these items can be restored from our logs. We will have extra GMs on hand to try to keep the queue as reasonable as possible under the circumstances.

* Shop owners whose shops were incorrectly repossessed may have opened their crates and removed their inventory items before I closed all the warehouse areas. Those items will now be both in the shop owner's possession and restored in their shop. Those items should be turned in voluntarily to a GameHost. Failure to turn them in will be considered GMA.

(Note: all times listed are central, since that's where our servers are located.)

We are holding off on turning buying/selling back on for a few hours while we monitor the situation and make sure we don't run into any major snags. I will announce when shops are again open for business.

~Sirina

"I do not feel obliged to believe that the same God who has endowed us with sense, reason, and intellect has intended us to forgo their use." ~Galileo Galilei

diethx
08-01-2009, 05:23 PM
Glad I sold my shop last month...

Truth.


This ruined the shopping spree I had planned for today.

...may I redirect you back here (http://forum.gsplayers.com/showthread.php?t=44978)?

TheLastShamurai
08-01-2009, 08:03 PM
I've turned on the ability to buy/sell in player shops as well as the NPCs who sell permits. Everything should be back to normal at this point, pending the few replacements that will be handled via ASSIST and REFER.

Thanks again for everyone's patience!

~Sirina

.

Inspire
08-01-2009, 08:18 PM
Damn, I'm missing ... 12 items and I have 3 duplicates now.

LadyLaphrael
08-01-2009, 08:18 PM
Everything should be back to normal at this point...

>read mani
Due to a PSHOP system problem, manifests are diasabled. Please see NEWS 1 30 for updates.
There is nothing there to read.

Well...almost everything.

Inspire
08-01-2009, 08:34 PM
The funny thing is, my shop was fine earlier, I was out the money that disappeared but my stock was fine. Now I'm missing 12 items (17.5m) and have 3 dupes of things I don't want! :(

Inspire
08-01-2009, 08:58 PM
GM Sirina just came back and cleared everything up... Quick and Speedy handling of the situation.

LadyLaphrael
08-01-2009, 09:59 PM
Manifests are good to go.

GM Sleken

Ba-zing.

phantasm
08-02-2009, 02:11 AM
The notorious Y2812k+9 bug strikes again.

Aethor
08-02-2009, 12:20 PM
SHOP APPEARANCE



Storage Room of the Gods
The heat from the great fire must have been very intense here, for the structure that remains is little more than a burned out shell now. Light pours through gaping cracks in the walls and ceiling, illuminating the dust particles that fly into the air with each movement.

GameMaster Lounge
You are standing in the GameMaster Lounge. Most of the furniture appears to be standard Simutronics issue: beanbag chairs and orange-crate tables. In one corner an ancient vending machine vibrates erratically.

sJ>


SEND[Sleken] I believe you. Stop using the manifest please.


sJ>


SEND[Sirina] We're still working on it, but please stop messing with the manifest.

crb
08-02-2009, 05:54 PM
We've rolled back all the player shops in prime from their last backup, which was between midnight and 2:30am on Friday, July 31. This should have restored all repossessed shops, inventory, and account balances.

Because this is essentially a timewarp of just the player shops, we'll have some mismatches as in the following scenarios:

* Players purchased items from a playershop between 12:01am on Friday morning and when buying/selling was disabled (3:16am Saturday). The purchaser still has their purchased item, but it would have also been restored to the seller's shop. The seller will not have received profit from that sale, but their item is returned to them. The purchaser has a duplicate and has paid for it. No further action will be taken.

* Sellers removed items from their shop stock between 12:01am on Friday morning and the time of our rollback (around 2:30pm Saturday). The seller now has that item in his inventory and it was also restored in his shop. No further action will be taken. Keep the item or sell it or toss it in the well.

* Sellers stocked items in their shop between 12:01am on Friday morning and the time of our rollback (around 2:30pm Saturday). Those items are no longer in the possession of the seller and also no longer in the shop, since the shop was rolled back. The seller should ASSIST and get a refer to speak to a GM so that these items can be restored from our logs. We will have extra GMs on hand to try to keep the queue as reasonable as possible under the circumstances.

* Shop owners whose shops were incorrectly repossessed may have opened their crates and removed their inventory items before I closed all the warehouse areas. Those items will now be both in the shop owner's possession and restored in their shop. Those items should be turned in voluntarily to a GameHost. Failure to turn them in will be considered GMA.

(Note: all times listed are central, since that's where our servers are located.)

We are holding off on turning buying/selling back on for a few hours while we monitor the situation and make sure we don't run into any major snags. I will announce when shops are again open for business.

~Sirina

"I do not feel obliged to believe that the same God who has endowed us with sense, reason, and intellect has intended us to forgo their use." ~Galileo Galilei

Normally they flip out about item duplications. I'm surprised they're so nonchalant here. Someone could have duplicated some really nice gear.

Inspire
08-02-2009, 06:10 PM
She said she looked at the list and nothing nice went out which is why she allowed it.

Although I did have 2 golvern weapons dupe and a 7x krodera shield, so I'm sure someone got lucky and kept hush hush about it.

(I turned mine in.)

Proxy
08-02-2009, 08:44 PM
you turned them in? wtf?

Inspire
08-02-2009, 11:08 PM
you turned them in? wtf?

Uh, she replaced 12 other things worth more.

Proxy
08-03-2009, 02:39 AM
where you specifically asked about those three items?

Inspire
08-03-2009, 02:42 AM
where you specifically asked about those three items?

She asked for them first. Why is it such a big thing to turn in a duped item?

Proxy
08-03-2009, 02:53 AM
if they asked about them then nothing, hand em over. you really don't/didn't have much a choice honestly. As for why you would keep duped high ends? More is better

ZeP
08-03-2009, 03:58 AM
if they asked about them then nothing, hand em over. you really don't/didn't have much a choice honestly.

Haha yep at that point you can say yes, no, or I don't know and it doesn't matter one bit what you choose.

Kyra231
08-03-2009, 05:11 AM
SHOP APPEARANCE



Storage Room of the Gods
The heat from the great fire must have been very intense here, for the structure that remains is little more than a burned out shell now. Light pours through gaping cracks in the walls and ceiling, illuminating the dust particles that fly into the air with each movement.

GameMaster Lounge
You are standing in the GameMaster Lounge. Most of the furniture appears to be standard Simutronics issue: beanbag chairs and orange-crate tables. In one corner an ancient vending machine vibrates erratically.

sJ>


SEND[Sleken] I believe you. Stop using the manifest please.


sJ>


SEND[Sirina] We're still working on it, but please stop messing with the manifest.

:rofl: