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thefarmer
05-16-2009, 02:45 AM
Can any help me figure out why every time I try to download the latest version of Flashplayer it downloads just fine, but when I try to run it, it always tells me it's an incomplete download, it has a virus or it a damaged disk?
Bhuryn
05-16-2009, 03:21 AM
Firefox I assume?
thefarmer
05-16-2009, 04:04 AM
Tried it with firefox, chrome and ie
AnticorRifling
05-16-2009, 10:05 AM
I gotta go to work but I think I know how to solve this one... when I get home I'll type out all the instructions if I remember.
AnticorRifling
05-17-2009, 12:03 PM
Give me OS, version of browers, and exact error message please.
Gan
05-17-2009, 12:33 PM
My wife's laptop had an issue with installing the latest version of flashplayer. Every time I downloaded it and tried to install it was corrupted.

I had to get the uninstaller from the adobe website and do a complete uninstall of flash, then reinstall from a clean slate.

http://www.adobe.com/support/flashplayer/downloads.html

*It had something to do with a registry error when upgrading from ver. 9 to 10.

Her OS was XP/SP3.

There was an extra step I had to take to clean the corrupted registry key... I'll go back and see if I can replicate the search and find out what I used to fix it.

Follow the steps here under damaged registry (midle of page should deal with your issue if I had to guess)
http://kb2.adobe.com/cps/191/tn_19166.html
thefarmer
05-17-2009, 12:35 PM
Hm.

I'll try uninstalling 9.
AnticorRifling
05-17-2009, 06:50 PM
My wife's laptop had an issue with installing the latest version of flashplayer. Every time I downloaded it and tried to install it was corrupted.

I had to get the uninstaller from the adobe website and do a complete uninstall of flash, then reinstall from a clean slate.

http://www.adobe.com/support/flashplayer/downloads.html

*It had something to do with a registry error when upgrading from ver. 9 to 10.

Her OS was XP/SP3.

There was an extra step I had to take to clean the corrupted registry key... I'll go back and see if I can replicate the search and find out what I used to fix it.

Follow the steps here under damaged registry (midle of page should deal with your issue if I had to guess)
http://kb2.adobe.com/cps/191/tn_19166.html Yup I was going to suggest getting the uninstaller first. I ran into an issue with the uninstaller going from v7.x to v8 because it wasn't a complete uninstall and there were two files that needed to be gone so that it could install clean.