View Full Version : Make Them Stop Calling Me!
SpunGirl
08-23-2007, 12:56 AM
So, I need to know how to make fucking AmEx stop calling us. Details:
Jake and I haven't had a landline for something like three years, we just use our cell phones. The area our house is in is kinda the current outskirts of Vegas, and our cell reception is horrible. After a bazillion dropped calls in the past six months, we had enough. Luckily, we didn't have to hook up a new landline since our house has an alarm system connected to a phone line. We got a cheapo phone to use for outgoing calls when our cells won't work (or to get each other when we're out) and yay.
Problem - since the day we hooked up the phone, the goddamn thing began ringing non-stop. People called asking for like ten different names, none of which are us. Most of them have stopped, except American Express. They call every night at the same time and it's just a recording saying, "Please call American Express at bla bla bla." So I call them to tell them to stop calling us (neither of us has an AmEx). The number gives me two options - one for current AmEx customer, two for non-customer.
The second option gives you a chance to make a recording saying your name, number, and STOP CALLING ME. I've done that three times and they still haven't quit. So I picked option one and talked to an operator, but since they're just some lowly collections peon trying to get someone who isn't paying their bill, they also could not help me and when I asked for their supervisor, they hung up.
WTMF
MAKE THEM STOP CALLING US.
-K
Gelston
08-23-2007, 12:59 AM
http://www10.americanexpress.com/sif/cda/page/0,1641,24690,00.asp
Try one of those numbers. I generally will just call a number, ignore the options and just push buttons until I get a person. Then have them direct me.
Methais
08-23-2007, 02:24 AM
So, I need to know how to make fucking AmEx stop calling us. Details:
Jake and I haven't had a landline for something like three years, we just use our cell phones. The area our house is in is kinda the current outskirts of Vegas, and our cell reception is horrible. After a bazillion dropped calls in the past six months, we had enough. Luckily, we didn't have to hook up a new landline since our house has an alarm system connected to a phone line. We got a cheapo phone to use for outgoing calls when our cells won't work (or to get each other when we're out) and yay.
Problem - since the day we hooked up the phone, the goddamn thing began ringing non-stop. People called asking for like ten different names, none of which are us. Most of them have stopped, except American Express. They call every night at the same time and it's just a recording saying, "Please call American Express at bla bla bla." So I call them to tell them to stop calling us (neither of us has an AmEx). The number gives me two options - one for current AmEx customer, two for non-customer.
The second option gives you a chance to make a recording saying your name, number, and STOP CALLING ME. I've done that three times and they still haven't quit. So I picked option one and talked to an operator, but since they're just some lowly collections peon trying to get someone who isn't paying their bill, they also could not help me and when I asked for their supervisor, they hung up.
WTMF
MAKE THEM STOP CALLING US.
-K
Use an Arnold Schwarzenegger soundboard to talk to them. They usually stop calling me after that.
Warriorbird
08-23-2007, 03:31 AM
Executive customer service. Use Yahoo Finance to look up whatever company's stock symbol. The Yahoo Finance listing will have a phone number for the corporate headquarters and the CEO's name. Politely ask to be transferred to the that person's office. You'll get some nice administrative assistant. Politely explain your situation.
Landrion
08-23-2007, 08:11 AM
So, I need to know how to make fucking AmEx stop calling us. Details:
Jake and I haven't had a landline for something like three years, we just use our cell phones. The area our house is in is kinda the current outskirts of Vegas, and our cell reception is horrible. After a bazillion dropped calls in the past six months, we had enough. Luckily, we didn't have to hook up a new landline since our house has an alarm system connected to a phone line. We got a cheapo phone to use for outgoing calls when our cells won't work (or to get each other when we're out) and yay.
Problem - since the day we hooked up the phone, the goddamn thing began ringing non-stop. People called asking for like ten different names, none of which are us. Most of them have stopped, except American Express. They call every night at the same time and it's just a recording saying, "Please call American Express at bla bla bla." So I call them to tell them to stop calling us (neither of us has an AmEx). The number gives me two options - one for current AmEx customer, two for non-customer.
The second option gives you a chance to make a recording saying your name, number, and STOP CALLING ME. I've done that three times and they still haven't quit. So I picked option one and talked to an operator, but since they're just some lowly collections peon trying to get someone who isn't paying their bill, they also could not help me and when I asked for their supervisor, they hung up.
WTMF
MAKE THEM STOP CALLING US.
-K
I had great success with the telezapper.
http://www.telezapper.com/
Basically what it does is emits the start of the signal you get when you call a phone number that has been disconnected. The autodial machines catch that signal and mark your number as disconnected.
You hear a small beep everytime you pick up the phone. If you get a particularly stubbon machine, you can set the zapper to play out the whole disconnected chime but then you have to listen to that chime each time you pick up.
They run about 20 bucks.
Xaerve
08-23-2007, 08:20 AM
I had great success with the telezapper.
http://www.telezapper.com/
Basically what it does is emits the start of the signal you get when you call a phone number that has been disconnected. The autodial machines catch that signal and mark your number as disconnected.
You hear a small beep everytime you pick up the phone. If you get a particularly stubbon machine, you can set the zapper to play out the whole disconnected chime but then you have to listen to that chime each time you pick up.
They run about 20 bucks.
My friend had endless calls from telemarketers and swears by this thing.
AestheticDeath
08-23-2007, 08:20 AM
Its called a lawsuit for harassment.. try it and let me know how it goes.
:) Seriously though I will have to try some of these ideas if something like this happens to me.
Jorddyn
08-23-2007, 09:42 AM
If they call back again, tell them one more time to stop calling you. Also tell them that if they do call again, you'll be reporting them to the FCC, and that they can be subject to a $10,000 fine.
Worked for me (when I had a landline), and is actually true.
Jorddyn
El Burro
08-23-2007, 09:44 AM
Get a new phone number
Stanley Burrell
08-23-2007, 09:46 AM
Just tell them you don't take solicitations over the phone and to mail you all their information.
Same goes for any vocalized final jury duty warnings, court summons, the draft, overdue tax statements, funerals, your boss and telephone calls.
Clove
08-23-2007, 10:40 AM
Spungirl.
1) Get an operator again
3) Ask the operator for his name or employee number (keep repeating your request for his name and do not continue the conversation until he provides it)
4) Provide him your phone number
5) Ask him for a business address you can send certified mail to
6) Do not continue the conversation until he gives you that address
7) Keep repeating your request until he gives you that address
8) Once you have an address ask the operator who they are trying to reach
9) Confirm over the phone with the operator that no such person exists at your phone number and address.
10) Follow-up with a cease and desist letter sent via certified mail to the address that you got in step 4.
I can provide you with a cease and desist letter template once you have a mailing address.
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