Okay, Viral problems inside the PC...technicians come in flocks plz...

[GOD]

Ya, so i think one of the guys i work with got this suck ass virus, and its really pissing me off, what it seems to do is, when i run an anti-virus program, like Norton or McAfee, it will just close the program, so as soon as i click the tray icon for McAfee, the window that popus up, just closes, and with Norton installed, it just doesnt let norton load, it also doesnt let ZoneAlarm Pro load....and i believe it attacks some sort of memory resource file because out of nowhere the computer will hit big patches of lag.....can i get ah solution plz?

-John

[Artha]

Try starting in Safe Mode, disabling system restore, and then running Norton or McAfee..

[GOD]

How to disable system restore?

[theotherjohn]

Originally posted by GOD
How to disable system restore?

start
contol panel
system
system restore
check box turn off system restore

[GOD]

Okay, this shit is annoying me now, i just downloaded that patch for the blaster work, cuz i know that was on here, and when i was running the patch install, whatever is affecting this PC just close the damn window, so i didnt get to finish installing the patch......::kicks the shit outta the PC infront of him::

-John

[theotherjohn]

Originally posted by GOD
can i get ah solution plz?
-John

get someone who knows what they are doing to go into your system registry and delete hkeys in the localmachine that are not needed

a lot of the new malicious programs write there so most virus scans do not even notice them

an example would be the norio.trojan

[HarmNone]

There is an online virus scan available at this location:

http://housecall.trendmicro.com/housecall/start_corp.asp

Maybe that will help? Sorry you are having such a problem, hon.

HarmNone

*Edited to add that this scan is FREE!*

[Edited on 11-22-2003 by HarmNone]

[GOD]

john, man, i live in Jamaica, you think theres anyone else around me here that knows computers as well as i do? lol, i think i'm the most knowledgeable in the entire building, i just never mess with registry keys and what not....is there a way i could get something of a walk thru and just do it myself?

-John

[GOD]

I'm on AIM right now if anyone wants to IM me to give me some suggestions or something...i dont know, but this is really messin with me, and this shit is on my work computer so i cant get any work done right now and i havnt been able to for the last couple of days...

-John

[GOD]

Okay, i've got a new problem now....any win32 program that has a text field in it, like the search feature for Windows...well those text entry fields are now GONE off the computer....wow this is a pain in the ass...plus any radio buttons, or check boxes or anything like that, are also dimmed so they are disabled to the user....

[Edited on 11-22-2003 by GOD]

[Artha]

If you can't fix it, and it's endangering your job, you might want to consider backing up your important stuff and reformating.

[GOD]

I cant reformat...i've got stuff on here that i need to have on here to do some projects im working on, and i cant get the CD's with the programs on them again right now...its not endangering my job, i just CANT reformat...

[theotherjohn]

Originally posted by GOD
is there a way i could get something of a walk thru and just do it myself?

-John

I would read here to see how to safely turn off system restore and scan in safe mode

http://securityresponse.symantec.com/avcenter/venc/data/trojan.norio.html

I would also go here and post my question

http://support.microsoft.com/newsgroups/default.aspx?NewsGroup=microsoft.public.windowsxp. general&SLCID=US&ICP=GSS3&sd=GN&id=fh;en-us;newsgroups

[GOD]

Alright tthanks for the help man....i damn appreciate it. :)

-John

[HarmNone]

Hope you got it fixed, hon! :)

HarmNone

[GOD]

Nope its still broke...i'm hopeing maybe McAfee AntiVirus 8.0 can get rid of it, cuz it just came out so maybe it wont get shut down by the virus our whatever, so i'm on IRC lookin for a channel but its been a while since i used IRC so it's just like i'm roaming space looking for a spec of dust tryin to find a good channel on a good server.... (and i didnt mean space dust!! HAHA)

[HarmNone]

That is horrible. Have you tried using one of the free on-line scanners to see if you can locate the virus? If you can just find the bastard, you can get rid of the damned thing. :(

HarmNone feels for you

[Skirmisher]

If you think its the blaster(it doesnt sound like it to me though) you can always download both the fix and the patch using another computer and save it onto a disk and then start the infected computer without connecting to the net and then first run the fix(symantec has one) and after install the patch.

I was able to successfully use that for my cousins comp but it really doesn't soundlike what you are describing is the blaster alone.

Heck, you could be truly blessed and have multiple problems. When my father called a tech to fix his office computer (he also was unable to get norton or mcafee to install or run) they found like 5 different viruses on there :)

Doesnt symantec also have an online check they can run?

Good luck and keep us posted.

[AkMan]

www.pcpitstop.com is a great resource also. They have full tests, antivirus checks and spyware tests. Check it out if you can.