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Showal
04-12-2005, 01:13 PM
I got a new computer in November and every time I try to burn CDs that are above like 15 or 16 tracks, the last songs get cut off and my CD player will show an error and stop playing and spit out the CD. Sometimes if I let it play the whole way through, it'll play some of the later tracks. Is this a problem with the software or the hardware? What can I do to fix it? Any suggestions?
Wezas
04-12-2005, 01:13 PM
What software are you using?
Showal
04-12-2005, 01:17 PM
I think it's called Sonic or something?
Wezas
04-12-2005, 01:19 PM
Ah, you bought a dell.

I stopped using sonic a few hours after I got my PC.

Find a ripped copy of Nero or one of the better known burning softwares.

(I'm sure there's a way to have sonic work, but it's much easier when you use software that alot of people use/can give advice on)
xtc
04-12-2005, 01:20 PM
You are in your first year so you should have phone support and warranty if you bought from Dell/HP/IBM/ etc. I would call the manufacturer of the computer.
The Korean
04-12-2005, 01:23 PM
I've never had a problem with using Sonic.
Showal
04-12-2005, 01:26 PM
It's a Toshiba s609. I dont know if that helps, but I've got a 2 year warranty from the place I bought it.
Showal
04-12-2005, 01:27 PM
So what's the general idea? Change software, see if that works ... if not, then call customer service?
xtc
04-12-2005, 01:34 PM
Technical Support

How do I contact Technical Support?

Laptop computers: 1-800-457-7777
Toshiba digital cameras: 1-800-829-8318
Pocket PC's: 1-800-949-7993

What are Technical Support's hours of operation?
Toshiba's Technical Support is open 24 hours a day, 7 days a week.

Where can I find online Technical Support options?
The Technical Support website for laptop computers is www.pcsupport.toshiba.com. Free camera technical support can be e-mailed at dsc.support@tais.toshiba.com.
Showal
04-12-2005, 02:59 PM
Thank you. Where can I find a free copy of something like Nero?
xtc
04-12-2005, 03:09 PM
Call Toshiba first. If this was a computer forum I would be dishing out the abuse by now.

Nero
http://ftp1.ttdown.com:8080/2005/04A/Nero.Burning.ROM.Ultra.Edition.v6.6.0.8.Final.CQB. CHS.rar

[Edited on 4-12-2005 by xtc]