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View Full Version : Gemstone 4 Fraud.



Idyll
08-26-2017, 04:53 AM
I was offered a 30 day free premium pass from an offer code. I played the game for 2 weeks and cancelled my subscription, to not be billed. Two weeks later I am charged for a bill to a game that I do not play nor value.

I deliberately canceled the account two weeks ago, yet they have charged me anyway. This is misdemeanor fraud.

Idyll
08-26-2017, 04:59 AM
The information I speak to you is 100% accurate and upon subpoena it will be validated. This is deliberate.

Mogonis
08-26-2017, 05:12 AM
This is an unofficial, third-party forum, and not going to get you anywhere.

SonoftheNorth
08-26-2017, 05:22 AM
Call them or email with a copy of the cancelation email they send you and ask for a refund. Could have been an mistake closing your account I'm sure they'd refund you.

Idyll
08-26-2017, 05:44 AM
It's extremely gross and unprofessional. I'll have to take further action beyond forums, I know.

Newcomers, beware. You do NOT operate a successful business by stealing and commiting fraud.

Mogonis
08-26-2017, 05:52 AM
Their billing system isn't exactly state-of-the-art. It was just a mistake. They have thousands of subscribers, so don't take it personally. And again, this website isn't run by Simutronics. There's no "you" to talk to.

http://www.play.net/gs4

Ososis
08-26-2017, 06:09 AM
It's extremely gross and unprofessional. I'll have to take further action beyond forums, I know.

Newcomers, beware. You do NOT operate a successful business by stealing and commiting fraud.

Was it yours moms CC? Seriously though, until you have had a talk with billing, your accusations of fraud and theft are a bit ridiculous.

Ltlprprincess
08-26-2017, 06:11 AM
Was it yours moms CC? Seriously though, until you have had a talk with billing, your accusations of fraud and theft are a bit ridiculous.

This.

Also, it seems more fishy than not that someone just joined the PC to spout off about a billing issue if he's "new" to the game. IIRC, that code was for reactivation, not just a brand new account, in which case, who is this person trying to stir a giant pot of shit?

Viekn
08-26-2017, 06:22 AM
Christ all mighty. This happens all the time with hundreds of companies. Grow a pair and just e-mail billing@simutronics.com. I hope you can feel my eyes rolling through the computer.

Ososis
08-26-2017, 06:26 AM
I hope you can feel my eyes rolling through the computer.

This is a disturbing image.

Ltlprprincess
08-26-2017, 06:27 AM
This is a disturbing image.

... I see what you did there.

Viekn
08-26-2017, 06:27 AM
This is a disturbing image.

lol, damn right!

Dazmar
08-26-2017, 06:43 AM
I watched this tread before anyone even replied and said I wonder how long until he turns red. LOL

The answer was.. not long.

Gelston
08-26-2017, 08:06 AM
lolmacgyver

Kobold
08-26-2017, 08:32 AM
lolmacgyver

Nope dumbfuck not me.

Gelston
08-26-2017, 08:43 AM
Nope dumbfuck not me.

How many times have you said this about accounts you later admitted to being? Oh yeah, like every fucking account.

Kobold
08-26-2017, 08:49 AM
How many times have you said this about accounts you later admitted to being? Oh yeah, like every fucking account.

Whirlin can check IP, I've used up all my 30 day offers .. not only that but you don't need to file a credit card to use said offers. So this guy is full of it.

Gelston, buddy o' pal, gonna give you some advice. You need to stop fucking posting in 8 in the fucking morning on a Saturday, that just screams "I'm a loser". Go out and have a sip of coffee, talk to that barista girl, don't be shy faggot, invite her to a movie, fuck her, be happy. It's simple.

Ltlprprincess
08-26-2017, 08:54 AM
Honestly... my first thought was it was him... but he has a tendency to use names like Kobold... Hello, MacGuyver... He tries to stick to a theme. And it's very clear when it's him. This guy is a bit more muddy. My money is on Spainkenya.

Parkbandit
08-26-2017, 09:52 AM
Whirlin can check IP, I've used up all my 30 day offers .. not only that but you don't need to file a credit card to use said offers. So this guy is full of it.

Gelston, buddy o' pal, gonna give you some advice. You need to stop fucking posting in 8 in the fucking morning on a Saturday, that just screams "I'm a loser". Go out and have a sip of coffee, talk to that barista girl, don't be shy faggot, invite her to a movie, fuck her, be happy. It's simple.

Yea Gelston! At LEAST wait until 8:49AM...

Parkbandit
08-26-2017, 09:53 AM
I was offered a 30 day free premium pass from an offer code. I played the game for 2 weeks and cancelled my subscription, to not be billed. Two weeks later I am charged for a bill to a game that I do not play nor value.

I deliberately canceled the account two weeks ago, yet they have charged me anyway. This is misdemeanor fraud.

SUE THEM FOR EVERY PENNY THEY OWN!!!!!!!!!!!!!!!! YOU GOT THIS!

Tgo01
08-26-2017, 12:47 PM
These troll accounts aren't even trying anymore :(

Where are the trolls of yesteryear? When men were men and women were in the kitchen?

Kobold
08-26-2017, 12:49 PM
These troll accounts aren't even trying anymore :(

Where are the trolls of yesteryear? When men were men and women were in the kitchen?

I thought you liked it in the ass? :/

Methais
08-26-2017, 02:16 PM
I was offered a 30 day free premium pass from an offer code. I played the game for 2 weeks and cancelled my subscription, to not be billed. Two weeks later I am charged for a bill to a game that I do not play nor value.

I deliberately canceled the account two weeks ago, yet they have charged me anyway. This is misdemeanor fraud.

Hi Idyll! I'm sorry that you had to deal with this, but I will be glad to assist.

It appears that your SimuCoin balance is currently too low to cancel your subscription. You can purchase more SimuCoins at http://store.play.net/store/purchase/GS and then once you have enough, we can cancel your subscription.

In the meantime, please check out Duskruin Arena, our premiere new event. If you'd like to participate, you can purchase more SimuCoins at http://store.play.net/store/purchase/GS

-The Billing Department

Methais
08-26-2017, 02:21 PM
These troll accounts aren't even trying anymore :(

Where are the trolls of yesteryear? When men were men and women were in the kitchen?

Mister we could use a man like Herbert Hoover againnnnnnnnnnn...

Methais
08-26-2017, 02:23 PM
Nope dumbfuck not me.

It is now regardless.

Gelston
08-26-2017, 02:32 PM
Even if it isn't him, it is a dumbass that does the exact same shit as him.

Methais
08-26-2017, 02:35 PM
Whirlin can check IP, I've used up all my 30 day offers .. not only that but you don't need to file a credit card to use said offers. So this guy is full of it.

Gelston, buddy o' pal, gonna give you some advice. You need to stop fucking posting in 8 in the fucking morning on a Saturday, that just screams "I'm a loser". Go out and have a sip of coffee, talk to that barista girl, don't be shy faggot, invite her to a movie, fuck her, be happy. It's simple.

http://i.imgur.com/G7BrWrT.png

http://i.imgur.com/PEkBoao.gif

Gelston
08-26-2017, 02:48 PM
http://i.imgur.com/G7BrWrT.png

http://i.imgur.com/PEkBoao.gif

rofl, I don't usually even read the shit he posts. I usually wake up around 6am everyday, during the weekdays because I'm an adult and I have shit to do, and on weekends out of habit.... but I mean, wtf else is there to do at that time on a Saturday?

Methais
08-26-2017, 02:52 PM
rofl, I don't usually even read the shit he posts. I usually wake up around 6am everyday, during the weekdays because I'm an adult and I have shit to do, and on weekends out of habit.... but I mean, wtf else is there to do at that time on a Saturday?

https://pics.onsizzle.com/Facebook-121168.png

Kobold
08-26-2017, 02:54 PM
rofl, I don't usually even read the shit he posts. I usually wake up around 6am everyday, during the weekdays because I'm an adult and I have shit to do, and on weekends out of habit.... but I mean, wtf else is there to do at that time on a Saturday?

Oh noes 6 am... do you want a sticker?

Gelston
08-26-2017, 03:11 PM
Oh noes 6 am... do you want a sticker?

Nope, it was just a statement of fact. I don't require accolades for doing regular, mundane things.

Askip
08-26-2017, 03:18 PM
I miss Warclaidm.

:D

Idyll
08-26-2017, 03:20 PM
It doesn't happen all of the fucking time. What world are you living in man?

People need to be aware of this, because it is fucking wrong. I canceled and chose not to pay $40 for a MUD in 2017.

It's called fucking theft and lack of integrity. Get your head out of your ass.

Fortybox
08-26-2017, 03:21 PM
I miss Warclaidm.

:D

You do know that Warclaidhm committed suicide right?

Parkbandit
08-26-2017, 03:23 PM
I miss Warclaidm.

:D

https://s-media-cache-ak0.pinimg.com/736x/2d/3b/1f/2d3b1fec8e67b55a99d5ff521c2f8922--honey-random-thoughts.jpg

Askip
08-26-2017, 03:27 PM
You do know that Warclaidhm committed suicide right?

Really? That must have happened during my hiatus, I do not speak ill of the departed. :(

Jhynnifer
08-26-2017, 03:31 PM
It doesn't happen all of the fucking time. What world are you living in man?

People need to be aware of this, because it is fucking wrong. I canceled and chose not to pay $40 for a MUD in 2017.

It's called fucking theft and lack of integrity. Get your head out of your ass.

I'm going to assume for a minute here that you're not a troll, illogical as that may be.

Have you actually contacted Simu yet? Pretty sure Chris in billing, if he made a mistake, will refund you immediately. Mistakes happen and Simu being stuck in the late 90s as far as homebase ops go, it wouldn't surprise me if a mistake was made.
You've got a right to be upset, but the way that you've been flipping out is neither necessary nor beneficial to you. This is an extremely easy issue to handle, and will take you roughly 5-10 minutes of your day. Which is a good deal less than the amount of time and money you'd waste going to do whatever you're saying you're going to do.

Gelston
08-26-2017, 03:32 PM
I'm going to assume for a minute here that you're not a troll, illogical as that may be.

Have you actually contacted Simu yet? Pretty sure Chris in billing, if he made a mistake, will refund you immediately. Mistakes happen and Simu being stuck in the late 90s as far as homebase ops go, it wouldn't surprise me if a mistake was made.
You've got a right to be upset, but the way that you've been flipping out is neither necessary nor beneficial to you. This is an extremely easy issue to handle, and will take you roughly 5-10 minutes of your day. Which is a good deal less than the amount of time and money you'd waste going to do whatever you're saying you're going to do.

Chris is a she. Sexist.

Taernath
08-26-2017, 03:32 PM
It doesn't happen all of the fucking time. What world are you living in man?

People need to be aware of this, because it is fucking wrong. I canceled and chose not to pay $40 for a MUD in 2017.

It's called fucking theft and lack of integrity. Get your head out of your ass.

Do a chargeback, then leave and never return.

Jhynnifer
08-26-2017, 03:33 PM
Chris is a she. Sexist.

I've heard it both ways. I believe Bubba once said Chris likes to pretend to be a she to mess with people. I could be wrong though.

Ltlprprincess
08-26-2017, 03:35 PM
Chris is a she. Sexist.

Yep. She came to Con at least twice this year, too!

Kobold
08-26-2017, 03:35 PM
I've heard it both ways. I believe Bubba once said Chris likes to pretend to be a she to mess with people. I could be wrong though.

No Chris is an older lady... unless he perfected sounding like an older lady. Wow.

Fortybox
08-26-2017, 03:39 PM
Really? That must have happened during my hiatus, I do not speak ill of the departed. :(

Yeah, like 5 years ago or whatever it has been now.

Neveragain
08-26-2017, 03:44 PM
I've heard it both ways. I believe Bubba once said Chris likes to pretend to be a she to mess with people. I could be wrong though.

I'm 98.975% sure that at one time there was 2 Chris's in customer service.

subzero
08-26-2017, 03:58 PM
Chris is a she. Sexist.

No, no! In this case it would clearly be genderist.

Askip
08-26-2017, 06:08 PM
I'm 98.975% sure that at one time there was 2 Chris's in customer service.

Ditto that, I am reasonably certain I spoke to a he-Chris more than once.

:D

Methais
08-26-2017, 06:38 PM
Really? That must have happened during my hiatus, I do not speak ill of the departed. :(

According to Flimbo we did it.

Methais
08-26-2017, 06:39 PM
Chris is a she. Sexist.

Did Chris tell you that? If not then you're the sexist for assuming their gender!

@Whirlin pls moderate